Creative thinking, Whatever the project

NHS East of England

Over the years we have built a strong reputation for creating memorable and effective design that always delivers its message on time and on budget.

To our strength and reputation in the health and healthcare sector is clearly demonstrated by our work for a wide range of NHS organisations made up of both commissioners and providers. We understand the work and structure of the NHS,

“from experience how to communicate effectively with patients and, above all, we are well aware of the communication challenges faced by today’s NHS.

Engagement

Engaging with your local community, patient and other groups about healthcare and health services requires, most of all, clarity in design and content. People need to be able to understand the issues, ideas and possible solutions being put forward.

At TCMC we can take your outlines, plans and ideas and create effective, engaging consultation and discussion documents. As well as this we are expert in creating web sites that attract, inform, explain and offer easy feedback solutions. We will also provide all supporting promotional materials including newspaper advertising, online advertising and of course social media.

Reputation Management

Many factors can effect an organisation’s reputation, the most visible of these is its visual identity along with the presentation of it’s corporate communications.

Whether you want to develop a complete local identity (within the NHS guidance of course) update signage, create a new web site or produce an annual or public health report the reputation earned by TCMC means you can be certain your reputation is in the best of hands.

Promoting Health

“We need to ensure people are fully engaged in their own health for the benefit of themselves, their families and their communities.”

Whether you are campaigning on a specific health issue or promoting lifestyle support services, effective communications are the key to success. At TCMC, whether for commercial or NHS clients, our approach to design is simple; good design is effective design.

Design must speak to and attracts its target audience. Whoever your target audience, whatever the media we will ensure your messages are delivered clearly and effectively to the people you want to reach.

Healthcare providers

With patient choice at the centre of Government policy, healthcare providers need to ensure they are visible, have a strong positive reputation and offer high quality customer, as well as clinical care.

From the GP surgery, to the major acute hospital there is now a need, and a requirement, to publish details of the services offered as well as access and opening times.All this requires effective and imaginative communications to help enhance the whole patient experience.

With the NHS CHOICES web site enabling people to compare hospitals, with the use of the “Choose and Book” facility which is increasing on a

daily basis and generating constant media attention, reputation management will be important to future business for healthcare providers. Your visual identity is also a key element of your reputation. Whether it is your website, suite of patient information leaflets, signage or corporate publications, TCMC have a wealth of experience in the delivery of cost effective solutions.

With electronic media and modern digital printing, a quality visual identity is not just for the larger organisations. Every GP practice and every health centre can project an image of quality. Whatever your size, whatever your need, a call to TCMC will improve your image with your patients.

 Full of innovative, creative ideas a deep understanding of the  communication challenges facing today’s NHS.  David Freeman
 Director of Communications & Public involvement
NHS Mid Essex PCT
 TCMC Creative, a top design agency that understands the financial constraints that today’s NHS has to work within, yet they still deliver first class solutions to complex briefs….usually to very tight timescales!  Ian Lucking
 Manager, Communications Departmen
MId Essex Hospital Services NHS Trust

If you have a forthcoming eCommerce project and require some assistance or advice, we would be delighted to help.

Call us on either London 0207 871 2573 or Essex 01376 311 919